Refund Policy – Our Terms and Conditions

Your Satisfaction is Our Priority

At UK IPTV UK, we are dedicated to delivering top-quality IPTV services and ensuring our customers are fully satisfied. If you are not completely happy with your purchase or subscription, our straightforward refund policy is here to help.

Refund Eligibility

• 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our subscription plans. If you are not satisfied with our services within the first 30 days of your subscription, you may request a full refund.
• Service Issues: If you experience technical difficulties or service interruptions that we cannot resolve promptly, you may be eligible for a refund or credit towards your account.

How to Request a Refund

1. Contact Customer Support: To start a refund request, please reach out to our customer support team at support@ukiptvuk.uk or call +44 7935 637241. Provide your account details and a brief explanation of the reason for your refund request.
2. Submit Your Request: After contacting support, you will receive instructions on how to formally submit your refund request. Please follow these instructions to ensure your request is processed swiftly.
3. Review and Processing: Once we receive your request, we will review it and process your refund within [Number] business days. You will be notified of the refund status via email.

Non-Refundable Items

• Digital Content: Refunds are not available for digital content that has been downloaded or accessed, including on-demand content or pay-per-view events.
• Service Extensions: Refunds are not available for additional service extensions or add-ons purchased separately.

Cancellation Policy

If you wish to cancel your subscription, please notify us at least [Number] days before your next billing cycle. Cancellations made after the billing cycle has started will be effective from the next billing period.

Changes to the Refund Policy

We reserve the right to modify our refund policy at any time. Any changes will be communicated through our website or via email.

Contact Us

For any questions or further assistance regarding our refund policy, please contact us at support@ukiptvuk.uk or call +44 7935 637241. We are here to assist you and ensure your satisfaction.

Thank you for choosing UK IPTV UK. We appreciate your business and are committed to serving you.